We'll be right back. Three o'clock? How about three o'clock? Three o'clock to four o'clock? Arts? Arts? Arts magazine? Yes. Writing? Oh. Theater? Movies? Music? What? TV? Arts? Arts magazine? Monday? Tuesday? Wednesday? Thursday? Yeah? Okay. Okay. Thank you. Stay tuned. And it's ten o'clock. You're listening to WBAI New York, and if you're tuning in now to listen to the Personal Computer Show, you just missed it. It moved to nine o'clock. Now, it's time for Off the Hook. Beep. Beep. Beep. Beep. Beep. You're listening to WBAI New York. And a good evening to everybody out there. This is Emmanuel Goldstein. The program is Off the Hook. And, yes, we're here at a brand new time. Ten o'clock to eleven o'clock on Wednesday nights. The Personal Computer Show, as I mentioned, has moved to our old time, which is nine o'clock. And someone's beeping me. Who could it be? Oh, yes. Well, I'll have to deal with that later, I guess. But in any event, we can't stop for anything like that now. If you're being beeped or if I'm being beeped, we have to continue because there are important things to discuss, including call ID, which is rapidly approaching and enveloping the area, whether you like it or not. There are some things about it that I like, some things that I hate. And we'll be going over some of that as well. We'll also be taking your phone calls at 212-279-3400, talking about the advances in technology, computer hackers, and various other tidbits of information like that. But let's start by looking at this call ID business. Mailings are going out. They're going out to people on Long Island and in Queens, Brooklyn, various other parts of the metropolis. And they're aiming it now away from the annoying calls. You know, those kinds of calls you get where you have to find out who it is that's behind the ring, you know, so you have to prosecute them. Obscene phone callers, scam artists, those kind of people. But now they're marketing it for use by just regular people that don't have anything unusual going on in their lives. They have three pictures on this latest ad. One is your nosy neighbor. You see a middle-aged woman looking like she's about to tell you something that's going to change the world. Talk to her when you've got time to spare. You see her number, which is 516-555-7307. Don't call any of these numbers. If you call them, you get charged a lot of money because you're actually calling information. Your sister. Yeah, don't miss this call. Pick up right away. And the third one is your daughter's boyfriend. You'd rather let her answer this one yourself. Herself, rather. And it's sort of meant to lull you into this sense that call ID is actually your friend. Something that you can use every single day. When you just glance at that number, you'll know who it is and you'll know if you want to talk to them. And you'll save all kinds of time and the phone company will make all kinds of money. Because they charge $6.50 a month just to provide that service and a $16 connection fee on top of that. But if enough people don't go and get it and don't use this service, it's kind of worthless. Well, the other thing is they give you stickers. They send you a couple of stickers that you're supposed to put on your phone to say whether or not you have all call restrict or not. Per call restrict allows you to dial star 6-7 and not send your number when you call somebody. All call restrict has that as the default. In other words, you do not send your number unless you hit star 6-7. And if you don't know, if you don't know, it's not very easy to figure out. You know, if you have all call restrict or not. Because you dial star 6-7 and what do you get? You get a pulsating dial tone. But if you're not sure which you have, how are you supposed to know what the pulsating dial tone signifies? It's very confusing for a lot of people. But we have to give the phone company credit. We have to give them credit. Because when something is confusing, when something is hard for the average person to understand, they reach out and they provide a service so that these people do not have to feel like they're being taken advantage of. And friends, the phone company has provided an 800 number that you can call to find out what your phone service has. Whether you have all call restrict or per call restrict. So you know if you dial star 6-7 whether or not you're enabling or disabling call ID. So I thought it would be a nice idea if we took our friend the dial tone here and gave a call to that 800 number ourselves. And, you know, see if WBAI has per call blocking or all call blocking, you know? It's the kind of thing that anybody really deserves to know. And it's a good time to ask at 6 minutes after 10 o'clock. Let's see what the answer is. Thank you for calling New York Telephone. If you are using a touchtone telephone, press 1 now. If you are calling from a rotary telephone, stay on the line and your call will be transferred. Okay, we have a touchtone phone, so let's hit 1. If you are calling the New York Telephone Company's President's Helpline about a telephone service complaint or information about call ID or other phone smart services, press 1 now. If you are calling New York Telephone for any other information, press 2 now. Okay, we'll press 1. Please hold while your call is being transferred. Isn't this convenient? If I listen to all those clicks. You have reached the President's Office of New York Telephone. All of our representatives are busy assisting other customers. Please hold on for the next available representative to assist you. Thank you. Zip, zip. So, while we're listening to this wonderful music in the background... You have reached the President's Office of New York Telephone. All of our representatives are busy assisting other customers. Please hold on for the next available representative to assist you. Thank you. While we're listening to this music, I guess... I hope it's not too urgent that we need to find this out right away. I'm never gonna go by... Yeah, it is fairly entrancing, isn't it? You know what I find interesting here is that the phone rings. I've reached the President's Office of New York Telephone. But you get the same recording. All of our representatives are busy. You know, your hopes go up like you're gonna get a person. Please hold on for the next available representative to assist you. How many customers are there that they're helping now at 10.09 at night? Isn't this convenient? Keep it forever I know whatever happens That somehow We'll keep it together I'll pledge my heart I'll pledge my soul To you Just take my hand And say that you Well Well, maybe after all this You'll decide to just take your chances And maybe That's what they want Call ID is Only one chapter in the ongoing story There's only one chapter in the ongoing saga Of telecommunications and High technology Only one small part of This scary world we live in And you know, something is going to be happening in this scary world In a couple of years That might scare people even more This comes from a memo That's being passed around As of January 1st, 1997 International phone numbers will be allowed to be 15 digits in length Now that might not sound very scary to the average person But For people that program various bits of machinery It could be a nightmare Beginning midnight December 31st, 1996 CCITT Recommendation E-164 Will be implemented This recommendation allows the expansion of international telephone numbers from 12 to 15 digits Although The North American numbering plan will not change Some foreign countries may assign numbers Up to 15 digits long to customers Therefore Terminal equipment originating calls to these subscribers Must be able to handle The additional digits Well it's nice to have a four years warning For something like that And that international telephone number can include the country code and the city code and all that So Numbers here will stay 10 digits Or 11 digits if you include the one Which is our country code after all If you want more information on this For whatever reason You're urged to contact Marion Norman Who for some reason is in Ottawa, Canada Telephone number 613-560-3420 And here's an interesting story out of England about electronic banking This comes to us from the Risks Digest The Sunday Times of London has printed a piece about how easy it is To get a hold of people's bank and credit card statements They pay £200 each time to private detectives for personal dossiers on cabinet ministers Including their addresses and private telephone numbers And their last few months transaction details This is highly security, high security sensitive information If you are an IRA sympathizer and you want to blow up the UK Minister of Defence It is quite useful to know what his favourite restaurant is With a bit of luck, the government will now take its own legislation seriously After all It's an offence for the various banks to make Client information available to unauthorised persons in this way And indeed, the negligence of the UK banks about computer security is well known Essentially, by making account inquiry facilities available to tens of thousands of low-level staff The banks make it virtually certain that there will be at least one bent staff member Who has access and who is prepared to sell the information to private detective agencies In France, on the other hand At least one bank is reported to have a silent alarm Which rings whenever a staff member makes an inquiry about an account held at another branch Anyone who started selling the database would be caught quickly So, once again, the real threat is identified The real threat being the organisations themselves Not having security to protect data that exists about each and every one of us Yeah, hackers might be able to get into bank transactions And see how much money somebody has It's quite possible if the system is wide open But more importantly, all of these employees can do the same thing And can sell the information to private detectives And unfriendly governments And terrorists And nasty people like that Just something to think about And there's something else to think about as well And this is rather disturbing Something I saw on the news just yesterday Heard on the news, actually Seems that Blockbuster Video has decided That because of the current Woody Allen controversy They're not going to carry any more films put out by Woody Allen Now, this is the same organisation that refuses to carry the film The Last Temptation of Christ Because it's blasphemy Or it's offensive to various religious types In other words, the average person is not intelligent enough To go in there and make a decision on their own They're going to make that decision for us And I imagine the same thing holds for any NC-17 film That might be coming out I'm not sure if they have Harry and June I would doubt that they do But I do know it is policy for them not to carry Last Temptation of Christ If you ever want to have a good laugh Call up a Blockbuster Video And ask them to carry that film And they look it up in their computer And their computer blows up or something Saying you can never even ask for this film So that's number one Censoring films Telling you what you can and cannot see But now Now they're going to take it one step further They're going to do a background check On all the people involved in making films And if they don't like the producer for whatever reason If they suspect that he might have done something immoral Or illegal Or just something they don't like They're going to ban the film from their stores Lovely, isn't it? It's a second step of censorship Second of many steps And this is This is someone that hasn't even been found guilty of anything It's incredible how they leap to conclusions So I cannot go out there and say People boycott this particular place Because then It's basically the same kind of tactic You know, it's saying You don't like something You have to Forbid people I can't forbid anybody from doing anything I suppose I can suggest certain things And I certainly suggest people think twice Before using Such an establishment But If that's not enough for you I've got something even better Alright Blockbuster Video has Computers Lots of them Many, many computers And These computers Have information These computers have information About the people That take out Videos You can tell a lot about somebody By The videos they watch Well, you can You know You really can This is something that I was able to do Rather easily This is something that you can do Rather easily All you have to do Is know the name of somebody And which Blockbuster video store They go to Listen Blockbuster video Yes, hi Is this Blockbuster? Yes, it is Uh, yes Hello I'd like to check my account To see if I have any Tapes outstanding Is that possible? Uh-huh Okay Uh, my last name Is spelled D We're blocking out The name of course No, you don't know What's anything I don't Okay That's, um I was also wondering If it's possible Um, I had a problem In the past With a couple of my housemates Using my card Is it possible to tell me If, um If they've been using it Or if What the last film was That was taken out Or anything like that? The last film that was taken out On your account Was Medicine Man Medicine Man Okay Straight Talk And Fisher King Uh, do you have dates on those? And they were all returned Medicine Man was returned late But somebody paid the late fee Once they returned it I see I see How far back does that go? That's 1128 Okay Thank you very much Yes That's How easy it is To get information on people From, uh Blockbuster Video Just call up And give the name And they just stand there Staring at test patterns On TV screens Apparently And they're They're more than happy To, uh To give information out And, uh Tell you What films Somebody is watching When they returned them How late they were All kinds of things Like that And these are the people That are going around Saying that they're not Going to carry Woody Allen films Because They don't approve Well, folks I don't approve of this But it's up to you You're the ones That make the final decision Okay It's, uh 20 minutes after 10 o'clock The program is Off the hook And, uh We've got Fiber Optic Here with us Who has a pet peeve Of sorts, I believe And we're going to Take some phone calls Too in a little while The phone number Is 212-279-3400 And, uh What is your particular Pet peeve this week? I wanted to comment About this, uh This new product That seems to be Popping up Everywhere I turn Called Gotta Go And this Gotta Go box Is supposed to simulate A call waiting You plug it into the wall And you plug your phone Into it And if you're talking To someone Who you want to Get off the phone with You press the button And it sounds like You have a call waiting So then you say Oh, I gotta take this call And then you get Off the phone with them Sounds really keen, right? Well, I was wondering About this Since it does cost A whopping $15 And probably contains About 89 cents Worth of electronics I wanted to inform The general public That, uh Call waiting Does not make noise In most places In fact, uh Better part of 80% of New York City Are on, uh Digital switching systems And if you get A call waiting Then you would hear A short little tone But the person On the other end Would hear nothing And they would have To take your word for it Whether you're not Whether or not You really had a call Well, if I understand Correctly Uh, there's There's two types Of switches Analog and digital If you have If you're calling Somebody and they Get call waiting On the analog system You hear a big Loud click Right? Well, if you're Kind of like those Clicks and they were Transferring us All over the place Upstate If you're talking If you're talking To someone And either of you Happen to be On an analog switch And either of you Gets a call waiting The other person Will hear a loud click Right now Both of you will But on a digital switch It's silent to the caller Only the person Who's getting the call Waiting hears a short beep The other person Hears absolutely nothing The only exception Is that if the person Happens to be speaking The person who gets The call waiting Their voice would be Momentarily interrupted For half a second By this beep So if you were Talking to somebody And all of a sudden Their voice Seems to drop out Momentarily That means that It's a slight indication Yeah Yeah, they're getting that That's So now this This thing That's got to go It makes the click It doesn't make the Yeah, supposedly It makes the click And I just want to note that And come 1993 A better part of New York City More like 100% of it No one will hear Any clicks at all When they get a call waiting So I think it's a total wait They can make an even Simpler device Couldn't they That simulates call waiting By not doing anything Or just say I have a call It's very simple I have a call I have to go So for $15 They can give you A piece of paper That tells you what to say Yeah, you can Or by word of mouth You can say Okay, I have a call now If there was no one Talking at the particular Time you got a beep There's no indication Whether or not You really got a call Or not The person has to take Your word for it That's how things are Well, you know I used to I used to always Be able to fake people out By simply toggling My switch hook And saying Oh, I got a call waiting You know Because people would think Back in the analog days That that's what Call waiting sounded like They didn't even realize I was on a crossbar And I couldn't even get Call waiting If I wanted it Another thing is These days I'm just able To talk And then just suddenly Pause for a second Like that And I'll say Oh, call waiting came in They think that That pause indicates Something It's a more definite Indication, yeah The other thing though Is that anyone Who's used to hearing The call waiting Click on an analog switch Will know that It has a certain Cadence to it It's not just a click It's a certain kind Of click And you get used To hearing it It's a beautiful click Yeah And now I haven't Heard the click That this cheap little box Tries to imitate But if it's just Some simple click On the line It's not going to Fool anyone And the worst thing That you want to happen Is if someone You'd know If you want to Get off the phone With them For them to realize That you don't want To be talking to them It sounds like Something that New York Telephone Will come up with A device to Thwart to get around For a monthly fee Yeah But you know You say okay It costs $15 And you're getting 89 cents worth Of electronics But you know At least you're just Paying $15 And it's over with I mean call waiting Cost $5 a month And how much How much work Is involved there Yeah But Very little Almost none The whole point Is that by Contributing to People's little Necessities By for instance Wanting to get Off the phone With someone You don't want To talk to I'm sure No doubt That numerous People are Are just Wasting $15 And I've seen This in the Newspaper I've even seen This This gotta go Thing mentioned On ABC News In the morning Well you know I think the only Way It's kind of like The fake cellular Fonds You know It's I can't Understand that Either But I think The only way To really Be able to To judge this Thing is to Go out and Get it And I think Maybe I'll do That and we'll Play with it on The air Yeah we could do That but Just a forewarning You're not going To be fooling Anyone Not us anyway You could probably Fool some people I've fooled people With all kinds I don't think The average person Knows you know The difference Between the Cadence of Call waiting And they might Know the clicks Versus the You know The silent Speech interruption But they wouldn't Know much more Than that You know And I don't know I think most people Will you know Would fall for it But you don't need The box to make People fall for it You just say I have a call Coming in Sure And you don't Need anything More than that So I just think The bottom line Is that it's a Big rip off There's also Sound effects They sell too For if you're Pretending to be Standing at an airport Or standing in front Of a bus station Or things like that Anyone with a stereo Can just tape Anything they like Yeah but these Are special tapes So that you can Stand in a phone booth And you know Tell your wife You're not coming home Because you have to Work late And there's offices You know Office sounds all around you But of course Your wife will be Armed with Call ID So she'll know That you're calling From a pay phone And in fact She won't even Take your call Because she refuses Calls from pay phones And it's just It's warfare Electronic warfare Is what it's Turning into And the phone company Gets a fee for everything That's the beauty of it Yeah you want to call Yeah you want to call Waiting Five dollars a month Call for waiting Five dollars more a month Don't forget the Fifteen dollar Phantom installation charge Well now I called The phone company This week And I finally Finally got them To confess to me That yes indeed It is possible For my central office To be able to have Call return work on it In other words I can call somebody And they can use Star 69 To return my call Without me Ever even talking to them However I cannot Do the same thing back Now in the past The phone company line Has been If you cannot do it Nobody can do it to you Well now they say That's not necessarily True anymore And it took a few weeks For them to admit this But they finally You know after After calling them Many many times I think I've gotten Them to confess The other thing I was able to get them To do is admit To a service And the only way The only way That we even found out This service existed Was by what Some computer hackers Told us when they Were rummaging around Inside the phone company Computer that they Have certain other Features that they Don't tell people about One is call forwarding On a busy signal The other is call forwarding On a no answer Type of situation In other words Your phone rings And rings and rings And after a certain Number of rings It forwards to another line Anywhere you want it To forward in the world And the other service Is if your phone is busy It forwards someplace else And that's kind of Handy to have It is kind of handy Let's say You know A line does not have An answering machine And after a certain Number of rings Obviously nobody's home So you want it to go To an answering machine Located someplace else Like maybe at your Office or something Like that It's a handy service To have So I was finally Able to track down The phone company And get them to admit They had this service And yes They do offer it For a certain fee I think $5 a month Or something like that However It would cost $56 To install it $56 to change an N To a Y And that's really all it is Is just changing the Condition in the computer And what really is Annoying here is that They had only just Offered call forwarding Fairly recently in my area And for the time When they were introducing it There was a free Installation period But they never told us About this other feature That they weren't Telling anybody about And so That free Installation period Expired So now if I want to Get this This particular feature I've got to pay $56 for nothing So I don't know I don't want to bash The phone company too much Because You know I don't know There's other people To bash too Other organizations But really They've got to Get a dose of reality here You know They charge for everything Can't charge for You know Walking down the hall If they could They would They'd get away with Justifying all these Installation charges By making people think They're actually Installing something That there's some Amazing high tech equipment That they have to install To provide And they take three days To do it To make you feel That they have to go down And do wiring And cable splicing Doing absolutely nothing Actuality They just have to go Like that on a computer And it's done And if you don't believe that We can have somebody else Go and do it And show how easy it is The people that take the request At your local Resident service center All they do is Enter the order Into a computer And the computer Takes care of the rest There's no person Involved in installing These features on the switch It's all automated And I'm sure the computer Doesn't request a fee For its services So It would be nice You know It would be so nice If If telephone service Were something That was encouraged Instead of Trying to weed out People that Don't have a lot of money And not giving them anything Why can't we all Have call waiting Why can't we all Have call forwarding Why do we have to pay 75 cents Each time we try To call somebody back Whose line is busy That's the newest feature Star 66 Which will repeat dial Somebody whose line is busy And then call you back When the line is not Busy anymore Every time you try that 75 cents Plus the cost of the call If you return Somebody's call They call you And you want to call them back You don't know who they are You dial star 69 Another 75 cents Each time you do it I mean Yeah They're installing new services But It doesn't cost them Anything more Than it does to place the call After the initial expense Of the network Has been paid for And I'm sure I'm sure the high rates We're all paying now Do more than Cover that I mean It's about time We moved into the 80s It's now the 90s You know Telephone is always A little bit behind Also We have to bash New Jersey Bell as well But maybe on another show We'll do that A lot of our listeners Are in New Jersey And Certainly New York Telephone Is not alone in its practices Although it's one of the Remaining Few remaining phone companies To keep charging For touchtone service Which is something else That That is a big waste A big waste Of our money Anyway Okay It's 10.30 Time to take some Actually I should I should clarify that I'm not saying Touchtone service Is a waste I'm saying Paying for something That doesn't exist Because You're not getting Anything When you pay For that And if anybody Has any questions About that I've said this So many times I don't want to Go into it again But feel free to ask And we'll explain it all But it's just one Of many instances Where you're being Charged for a service That does not exist Okay 212-279-3400 That's our telephone number And we're taking phone calls Talking about High technology And the future And blockbuster video And anything else That might be on your mind So give us a call 212-279-3400 Good evening How you doing How you doing What's up Are we on the air You're on the air now Yeah I have a question I would call up a bunch Of computer bulletin boards Like regularly And on one I found a message recently It was like Date of November 28th That the FCC Is going to try to Put a surcharge On modem use No That's What was the date on that There was one It happened two years ago But it's happening again Okay Well now I should I should point this out To you right now Because this is something That has been pointed out To me many many times There is This happens on the internet Sometimes And on bulletin boards It also happened With that That kid who wanted A wish or something And wanted to get All these postcards Because he was dying Or something like that These letters keep Popping up over and over again And the issue is Dead and buried And In fact the kid Might be dead and buried I don't know about that But the thing is The issue is not an issue At the moment And the thing is If it ever becomes an issue Again it's going to be Awfully hard to muster Support for it Because This has come up Like about 18 times In the past couple of years Really? Yeah And it's not really happening That's the word I have It's the most recent word I have Is that it's not really happening And if it is We'll certainly be talking about it here Okay Alright? Thanks Thanks for calling That's not to say that Modem users aren't being harassed In other parts of the country But as far as a national thing By the FCC That's not happening Not at the moment Alright 212-279-3400 Good evening Yes good evening Yeah go ahead Okay I heard from an organization Called American Telephone Consumers Council That the Public Service Commission Is initiating a new A new case actually And the subject of the case Is to see if The traditional way Of regulating The phone company Like for instance If it wants a Rate increase It has to go through A rate case And what the commission Is exploring Is the possibility That they would have Some kind of Incentive program So that the company The phone company Would be told to Or offer the opportunity To reach certain Standards of service Etc And if they do that And also keeping the rates At a certain level They would Not Have to go through A rate case That Something could be You know An arrangement Would be worked out Setting those incentives For them I was wondering What you What your ideas Might be on this Well I'd be a little bit Concerned that This incentive Would bypass The process That's the whole idea Yes Yeah Now you know If they If they met These conditions What is it That they'd be They'd be gaining They wouldn't have to Go through A hearing process That's correct That they Well for instance One thing that happened Recently you know There was this Stage one Rate case Which Changed a lot of Followed by stage two And stage three And the approach Of the commission On that Was to have A settlement conference Which was attended By interested parties Which numbered About I think Twenty-two people Who met On numerous occasions In the early part Of the year And were not able To arrive at any Settlement And the Consumer protection Board actually Came in with A case Trying to get To open a case That would Have a major Reduction of the Phone company's Rates Because they felt That their figures As they were Studying the situation Indicated that With the Laying off Or getting rid Of a lot of Personnel And other Technical advantages That the company Was actually Getting a much Higher rate of Return than it Was claimed Than it Had been found And therefore The public Was supposed to Have a rate Reduction But that's The approach I think the Commission has Is they'd like To have these Rate moratoriums And so forth And But the big Issue With the CPB And the CWA Just asked To That These hearings Not be held This case Not be studied Because They had Various objections When the main Thing is it Would take away The Traditional Rate Rate Hearing Procedure Which Has been in Effect for many Years Not that it's Been the Greatest thing In the world Because not Many people Know what's Going on There I think more People should Be made aware Of that And also They should Be held At times When people Can get to Them Not in The middle Of a Working Day And in Convenient Places In places Where people That don't Have cars Can get to Especially In the suburbs The problem Is the Hearings Can be Long Drawn out It's a Very long Drawn out Procedure Fortunately In the State After a Number Of Years We now Have a Consumer Protection Board That does Make a Valiant Effort To Do Its Job In other Words It's Something Where you Have to Really Delegate People Who are Knowledgeable In the Field And There Are Opportunities For Public Hearings Where people Can come Up on An Individual Basis And tell The commission How the Effect How the Rate Increase Demanded Would affect Them Or that Kind of Thing But when It comes Down to The Nitty Gritty You Have to Have People That are Skilled In the Rate Making Procedure And we Do Have the Consumer Protection Board And supposedly The staff Of the Commission Is also Supposed To play A role On that As well In exploring The data And you know Going over The data Submitted By the Phone Company And Introducing Their own Witnesses To Challenge That data When necessary But this Procedure Means I mean The I think The CPB Consumer Protection Board Joined By the CWA Felt That The Traditional Rate Making Procedures Are the Fairest Thing Because There you Have an Ongoing Opportunity During the Course of The rate Case To Request Information And so Forth And to Really Search out What the Situation Is In the Settlement Hearings It's more Of a Well This Will Be A Pain I mean You'll Have To Get A Little Pain Here And They'll Get A Little Pain There And Actually Nothing Was Accomplished Because They Couldn't Arrive At A Settlement But I I Was I Was I Had Any Ideas On It No I Hadn't Heard Specifically About That That Proposed Change But I Do Support The That AT&T Isn't Going To Allow Discounts On Holidays Anymore They're Not Going To Have Evening Rates On Holidays I I I'm Not Sure If That's You Know It Was Hard To Read Because They Didn't Speak English Or Anything Like That But They Said They Were Changing The Number Of Holidays Number Of Defined Holidays Per Year From Something Like Six To Zero Something Like That Should Get Headlines If That's Really What They're Doing And If It's Not What They're Doing They Should Explain Just What It Is They Mean Good Evening Yes Hello I'd like to know Is there A way For me To Dial Direct From New York To Dial The Operator In LA To Dial The Los Angeles Operator Yeah Not If You're Not A Phone Freak I Don't Think The Only The Only Way You Can Do It Is To Call Somebody In Los Angeles And Have Them Three Way To An Operator Or Call Somebody In Los Angeles They Can Transfer You To An Operator What Do You Think Fiber You Just Dial 00 They'll Give You Your Local AT&T Operator Yeah But That's Not What He's Asking He's Asking For An Operator In Los Angeles Yeah They're Going to Do That They're Not Going to Do That Well I Don't See Why Not Well I Don't See Why Not Either But I Know Outside The Country Actually At The Time And I Was Trying To Reach An Operator In The States To Dial An 800 Number Oh Boy Yeah That's That's Always Tough Because If You Go Through USA Direct Or Any Of The Other Long Distance Services For Overseas They Tend Not To Hook You Up To 800 Numbers Because They Have To Pay For The Line Going Overse And To Hook You Keep It Legal Is To Get Ahold Of Somebody In The States And Have Them Three Way To That 800 Number As Well Okay Either That Or Find Out The Translation For The 800 Number And Call It Direct Okay Thank You Okay Bye Good Evening Hi Yes Go Ahead I Just Turned Off My Radio So You Said That You Are Not Paying For Anything For For The Touchstone Service That Mean That If I Were To Cancel My Touchstone Service I Would Still Have Have The In Effect Touchstone Service Well No You See The Way It Works Is This You You Have Your Phone Makes The Touchstones Okay You Have A Phone And The Tones Are Made By The Tone Generator In The Phone What The Phone Company Will Do If You Refuse To Pay A Monthly Fee Is That They Will Program Their Computer To Ignore Your Touchstones Simple As That It's Not Like You're Getting Something It's Like You're Paying To Have Them Not Turn On This Evil Machine That Will Ignore Your Touchstones That That's That's Really Back Back In The Old Days I Mean The Whole Thing Is Touchstone Right Back In The Old Days Like Way Back In The 1960s You You Actually Were Paying For Something New You You Know They Had To Have Converters For Pulse To Tone Right Right Right Exactly So Now Now You Should Make People Pay Extra If They Want To Have A Dial Yeah Yeah Yeah That's Another Thing That Doesn't Make Any Sense You Have To Pay Extra If You Don't Want It So That's What They Should Do With Touch Phone You Should Have To Pay Extra If You Don't Want It Otherwise Why Should Everybody Be Paying I Don't I Don't Think I Don't Think You Don't Know I Don't Think You Have To Pay Extra No Matter What I Mean Five Ten Years Yeah But You Know The System Can Handle Dials It Can Handle Tones Right Well I Mean That Was Just Kind Of A Joke But The Idea Is Like We're Paying For Something That's Already Been Paid For Many Times Of Of Of Of Of That's That's That's The Whole Point And The The The reason Why It Stays In This Bureaucracy Is To What People Want And Don't Want If 500,000 People Massed Around Phone Company Headquarters And Threatened To Tear It Down I'll Bet That Would Make A Dif Okay Okay You Send Out The Call I'm Ready Alright Thanks Good Luck If They Can Do It In Eastern Europe They Can Do It Here Except It's Slightly Different Circumstances But You Gotta Take What You Can Get I'll Topple The Government Next I Guess Good Evening Hi Good Evening How You Doing Tonight I'm Okay My Name Is Anthony I Have Two Questions Please Okay Go Ahead Okay Subscription To Your Magazine For About $21 And He Did That About Three Or Four Months Ago And He Never Received Any Okay Well He's Gotta Call The Office We Can't Deal With That Over The Air I'll Give You The Number Okay Okay He Called And He Said All he Got Was Some Answer Machine And They Never Returned His Call Okay Well Say Say That It's Been Three Or Four Months Because That Will Definitely Get Attention Because That's Way Too Long Okay His Name Is Joe Diaz Okay I Favorite Caller Again What Phone Company Is In Fishers Island That's The Fishers Island Telephone Company Oh Okay Yeah I Knew That One Did You Know That If You Dial 212 818 9901 It Gives You Touch Tones And If You Dial 914 769 9901 It Just Gives You A Voice Saying 769 914 769 And Also Did You Know That There Is Going To Be A 1600 Number But It Will Only Be Used For Canada's Telex System I Called Belcor And Asked Them I Had Heard Something About 610 Once 610 Is Going To Be The United States Really How Is That Going To Work In Other Words You Can Dial 1 600 For Canada Uh Huh 1 600 Is Going To Be For Canada 1 610 Is Going To Be The Yeah But What Do You Get When You Dial That Nothing Yet I Don't Know When It's Going But I'm Saying Once It's Installed What Will You Get Telex Machines Canada National Telex But Telex Is Not Dialable On The Public Telephone Network I Don't Know That Much About It Because There Are Telex Numbers Right Now You Simply Cannot Dial Them It Will Have No Effect On Actually No That's Not True It's International Overseas Something Well That's Kind of Redundant It's Yeah But The Phone Company Is Redundant Let's Face It You Don't Know What It I Forget What The O Is But It's International Something Center International Operator Center That's It It's Got To International Operator Center I Don't Why What Happened When I Wanted To Call Directory Assistance In Another Country Like France AT&T Has To Connect It With An IOC Operator Yeah That's Their New Policy They They Do That For Everything Now All right Now I Went To A Call Card Phone That Gave You An Unrestricted Dial Tone After You Dialed An O Plus Call It Malfunctioned It Gave You An Unrestricted Dial Tone Well You Assume It Malfunction Maybe That's Cherry Communications Phone I Said I Lost 50 Cents I Dialed 211 Which Is Their Refund Number They Said Okay Would You Like To Connect You With The Number I Said Yes And They Just Connected Me Assuming That I Lost The Money Well That's Awfully Nice Yeah I Mean Anyone Could Just Say I Lost Money Just To Connect To Free Phone Call Well Eventually I Think They Might Catch Right Now Is There Such Thing As Blocking 10 10 10 Access Codes Sure Oh Yeah You Can Do That Okay All You Need To Do Is Ask The Phone Company They'll Do It For You Really Just Like You Can Dial You Can You Can Block 900 Numbers You Can Do That Some Call Cot Phones Pick Up And They Say Pay Phone Not A Billable Number Right That's In Case They Get An Incoming Call From Somebody That's Trying To Charge A Collect Call To The To The Pay Phone Not Necessarily If You Dial An Equal Access Call A lot Of Them Say That It's Illegal By The Way But They Still Do It They Want To Discourage You From Using Another Carrier Yeah In It's Similar To What They Call The Cuckoo System Overseas Where Every Pay Phone Picks Up With A Special Little Tone And That's The International Symbol That This Is A Pay Phone Do Not Bill Any Collect Calls To This Number And That Recording Is Just A Variation Of That And Could You Try Those Numbers With The I Just Want I Don't Know About Your What Was The 818 And 212 818 212 818 9901 The 1 And 914 Forget About That's Nothing Strange In Fact All Offices Used To Do That Before They Got The Nice Digital Offices That Read You Off The Nice Recording It's A Digital Switch You Sure Yeah It Can 914 769 9901 Okay But All I'm Saying Is That All The Analog Switches Including The Cross Oh Some Of Them Make All Kinds Of Weird I Don't Know Why They Do It Yeah They They Make Strange Noises Sometimes While You're Dialing Yeah What They're Doing Simply Is Blocking What You're Actually Hearing And Just Playing Something Else For You They Could Play Musical Notes Instead Right There's No Reason For It As Far As I Can See Unless For Some Reason They Don't Want You Perhaps It's Also So That If You're Connecting To A Service Where You Need To Use Touch Tones You Won't Be Able To Right We'll Give Them A Try Thanks For Calling And This Is Off The Hook Again If You're Turning In To Hear The Personal Computer Show Obviously You Figured Out By Now This Is Not The Personal Computer Show Is On I'm Getting Beeped Again This Is Wednesday Is At Nine O'clock And We're On At Ten O'clock We Switch Times So Adjust Your Lives And Schedules Accordingly Okay Shall we Give a Try To Those Numbers I'll Try Well I Can't Dial 212 Since We're In 212 But 818 9901 Supposed To Get Touch Tones I Imagine Every Single One Of Our Listeners Is Calling It Now So That's Probably Why We Got A Busy 212 So We'll Try That Off Air And Report On It Next Week Okay 212 279 3400 Actually We don't Have All That Much Time Left So If You Haven't Gotten Through Yet You Probably Won't Tonight Good Evening Good Evening Sir I'm The Caller From Last Week Who Pointed Out That Sprint Is The Only Company Left That Will Connect You To Overseas Information Operators At No Charge I Hope You're Not Calling To Say That They've Started To Charge Now Oh In Fact Though I Reached The President's Hotline Number At New York Tell During This Program And I Have What I Hope Is Some Very Good News As A Result Of That About Star Six Seven However I Must Say As To I'm Certainly Glad I Got Through Because The Amount Of Misinformation That Has Been Given Out On Various Specific Points During This Program Is Just Overwhelming By The Way For The Last Caller It's The Fishers Island Telephone Corporation At 516-788-755 Okay I Hope You're Not Saying That That That's Misinformation That We Said Company Instead Of Corporation Okay Um 610 Is For Canadian Twix Numbers Right TWX Right An Well What Is TWX Uh Teletype Writer Maybe Is Not Telex Oh No No It's It's Always Been A Completely Different I Mean It's It's A Thing For Businesses To Use In Calling Each Other Right And I Once Saw A Directory Of All Or Perhaps All The Published Twix Numbers There Are But It's A System I Just Haven't Heard Anybody It's Not On The Public Telephone The Days When Lots Of Businesses Had Twix Numbers Was The One For United States Customers 610 Is For Canadian Customers 710 Is A Sort Of I Don't Know If I Should Call It Secret But It's An Area Code Used By The U.S. Defense Department For Its Own Internal Communications Therefore When I Called Belcour And Talked Perhaps To One Of The Same Five People With The Title Caller Seemed To Have Also Talked To One Of They Said Therefore They Are Trying To Not Use 610 And 710 As They Run Out Of Area Codes Down To The Wire Even While They Assigned 810 And 910 The Last Two That Are Now Available Out Of The Original System Plus The 210 Through 910 Series Starting 1195 As Have A Zero Or One As Their Center Digit Right They Don't Want To Have Any Starting With One Or Zero So That's The Only Way Left To Go And The Local Companies Are Working Desperately To Upgrade Their Computers To Handle Area Codes That Don't Have A Zero Or One As The Center Digit As Far As Reaching 800 Numbers From Overseas They Don't Lose Any Money On That At All On USA Direct And Call USA Which Is MCI's Version And Sprint Express Which Is That Company's Version It's USA Direct With AT&T Only Two Companies Will Do It AT&T And MCI In Both Cases They Charge You The Regular Overseas Call Rate In Addition For The United States After You Know You're Calling From Overseas Okay They're Charging You The Standard Rate For Whatever It Would Be For A Call To A Regular Number From The Country You're Calling From To The United States Well This Must Be A New Service Then Because I've Tried It From Overseas And They Say We Can't Connect You Very New And I Have All The Details There Are The The Way To Go Is MCI If You Can Meaning You Have To Have Either An MCI A Calling Card Or An MCI Business Card Or A Card From Just Your Local Phone Company Which MCI Like Sprint And Metromedia And AT&T Will Accept In lieu Of Their Own Card And Some Of Them Have Other Signups Like With A Citibank Credit Card Or An American Express Card Where They Give You Some Extra Digits And The Credit Card Number Plus That PIN Becomes The Calling Card Number But Anyway This Is The Way It Works Now The Problem With AT&T It's Somewhat Problematical First Of All AT&T Will Only Connect You If The 800 Don't Tell Me Only To AT&T 800 Numbers That Is Right Okay I Forget What Happens I Think You Just Get A Circuit Busy A Fast Sorry You Know Next Somebody Else Next Next Year Next Year I Hate This Fun People Can't Hear Me Talking In Pittsburgh Area Code 412 Uh Huh Even If You're Calling Say From The Orient And You're Coming From Across The Pacific It Goes To Pittsburgh For This Function If Let's Say You're Calling Now The Only Reason You're Going To Call An 800 Number Since It's Costing You The Same For The Call Anyway Obviously Is Because The Only Number You Have For Your Party Back In The United States Is An 800 Number Maybe It's Somebody That When You Were Back In The United States You Always Call Them On That Number And Before You Went Overseas You Didn't Stop To Call The Number And Ask Them I'm Going To Be Overseas What's Your Regular Number If I Have To Call You From Overseas We Only Have About 30 Seconds Left So You Have To Wrap It Up So It Has To Be Accessible As A Regular 800 Call From Area Code 412 If It's An 800 Number That Accepts Calls Only Within Colorado For Example Even The AT&T Operator Will Get An Announcement That Says Call Not Available From Your Calling Area With MCI That Restriction The Great Terrific News Is That A Mr. Soto Representative On That President's Hotline Says That Starting About March When Manhattan And The Bronx Begin To Get Call ID That There Will Be A Universal Number The Way You Dial 700 555 4141 To Find Out Who Your Long Distance Carrier Is That You Can Call To Find Out Whether Your Conceal And The Whole Thing Wouldn't Be Necessary The Way You Use Star 72 To Put Call Forwarding Into Effect Star 73 To Cancel It Right The Things The $56 Fee Is What They Charge Instead Of 16 For Business Customers They Weren't Concealing The Selective Call Forwarding Or The Busy Call Forwarding And Thing Those Are Offered To Business Customers They Would Have Been In The Bill Insert Called Hello Business For Business Well They Are Not Offered To Residential Customers But You Can Get Them For Residences That's That's My Point You Would Have To Switch One Line No That's Not True You Can Get Them You Can Get Them For A Residence Line But You Have To Call The Business Office To Do It Well But They Weren't Really Hiding It Well They Don't Calling AT&T Ones Will Probably Go Away Next Year When They Have The Portability Introduced And That's Where The Customer Chooses The 800 Number And It's Not Assigned By Prefix But That's Something We'll Get Into More Detail In Coming Weeks We're Just About Out Of Time Now And I Want To Thank Everybody For Calling In And We'll Be Back Next Week This Is Emmanuel Goldstein The Again Personal Computer Show Will Be Here Next Wednesday At Nine O'Clock And We'll Be On Again Next Wednesday At Ten O'Clock Stay Tuned For A Rebroadcast Of The Evening's News This Is WBAI New York Good Evening In The News Tonight How And Why Have Things Gotten So Severe In Somalia It's The 50th Anniversary Of The Birthday Of Nuclear Reaction DuPont Chemical Company Refuses To Pay The Growing Crop Of Claims Against Its Product And In Local News The Spotlight Is On Crown Heights How Bad Are Tensions Between Black Community Members And Members Of The Lubavitcher Sec There In The Wake Of An Attack On A Black Homeless Man With These And Other Stories I'm Laura Seidel With Verna Avery Brand In Washington And This Is The News For Wednesday December 2nd 1992 First To Mark Beavis With These Headline Stories In South Africa The White Minority Government And The African National Congress Have Begun Three Days Of Talks At A Secret Venue Ruben Goldberg Has More From Durban The Three Day Bush Summit Is Being Billed As A Make Or Break Meeting Aimed At Ending The Negotiations Lugjam And Setting The Stage For The Speedy Establishment Of A Government Of National Unity Democratic Order In South Africa Government And ANC Negotiating Teams Will Be Discussing Possible Compromises On The Two Parties Respect Of Timetables For An Interim Government And Free Elections The Government Sees A Much More Leisurely Process Than The ANC Which Wants An Elected Constituent Assembly Operating Before The End Of 1993 They Will Also Discuss The Ongoing Violence In The Country The Meeting Takes Place After A Warning Signal Fired Yesterday By Nkata Freedom Party Leader Mangasudu Burlesi He Unveiled His Plan For A Federal KwaZulu Natal State And Served Notice That As Far As He Is Concerned It's Federalism Or Bust State President F.W. The Clerk Has Warned KwaZulu Latest Constitutional Initiative Could Cause An Escalation Of Violence In South Africa In Its Reaction The ANC Says It'll Study The KwaZulu Proposals In Detail Before Commenting But It Says The Step Is A Drastic Departure From The Constitutional Process In South Africa For Pacifica Radio News I'm Ruben Goldberg In Angola Rebel Unita Forces Have Captured A Second Town In The Northern Part Of The Country Unita Leader Jonas Savimbi Has Said The Regional Commanders Are Acting Against His Orders And He's Lost Control Of The Troops Diplomats Warned That Unita's Military Push Could Mean The Resumption Of Angola's 16 Year Civil War China And Vietnam Today Strengthened Their Economic And Political Ties Signing A Series Of Accords China Also Granted Its Former Enemy An Interest Free Loan Details Were Not Disclosed In 1979 China Fought With Vietnam In A Border Dispute The Two Nations Re-established Diplomatic Relations Last Year In Northern Brazil An Amazon Indian Leader Has Reportedly Been Shot Dead By A Truck Driver Who Then Fled The Scene According To The National Indian Foundation Domingos Gaviao Was Trying To Prevent The Trucker From Illegally Removing Timber From A Protected Reserve Gaviao Had Been A Leader In Efforts To Block Illegal Harvests Of Tropical Timber And In New York More Trouble In Crown Heights Brooklyn An Hasidic Jew Has Been Charged With Taking Part In The Gang Beating Of A Homeless African American Amy Goodman Has More From New York A 25 Year Old Black Man Was Treated At A Hospital After He Reported Being Beaten By A Group Of Hasidic Jews Behind Lubavitcher World Headquarters In Crown Heights The Lubavitchers Are An Ultra Orthodox Jewish Sect With Members Worldwide Police Say The Victim Ralph Nimins Accused His Attackers Of Using Racial Slurs During The Beating A Bloody 2x4 Was Found In The Area Along With A Black Hat Two Black Coats And A Yarmulke A 24 Year Old Hasidic Man Was Arrested Yesterday After Nimins Identified Him As One Of His Attackers Moishe Katzman Was Charged With Second Degree Assault Criminal Possession Of A Weapon And A Noxious Substance And Aggravated Assault Police Say They Are Looking For Other People Who Have Participated In The Attack A Spokesperson For The Lubavitchers Said The Students Chase Nimins Not Because Of His Color But Because They Thought He Was A Burglar Meanwhile Last Night About 200 Hasidim Demonstrated Outside The Police Station Blocking Traffic And Smashing Police Barricades A New York Post Photographer Had To Be Rescued By Police After She Was Attacked By The Crowd She Was A Black Woman All This Comes As Tensions Between Blacks Hasidim And The Police Continue In The Aftermath Of The Crown Heights Riots Two Summers Ago For Pacifica National News I'm Amy Goodman And Those Are The Headlines I'm Mark Beavis The List Of Countries Suffering Today Because Of Civil War Is Long Taking A Look At The Human Suffering Going On In Places Including Liberia Angola Mozambique Haiti Yugoslavia And Somalia One Could Conclude That The New World Order Is One Of Complete Chaos The United Nations Security Council Moved Closer To Agreeing To A U.S. Military Led Operation To Protect Humanitarian Aid In Somalia Using Force If Necessary They'll Take Up That Matter Tomorrow There Are Reports President Bush Will Address The Somalia Situation Tomorrow In A Televised Speech To The Nation Senator Paul Simon Who Heads The African Affairs Subcommittee Of The Foreign Relations Committee Said Today That American Troops Sent To Somalia Could Be There For As Long As Six Month The Question Other Countries Desperately In Need Mary Lou Wendell Files This Report The UN Security Council Is Moving Closer To An Agreement To A U.S. Led Military Operation In Somalia A Decision Is Expected Tomorrow The Goal Would Be To Protect Humanitarian Aid Being Delivered To The Famine Stricken Country In Somalia At Least 4.5 Million People Are At Risk Of Malnutrition Disease And Starvation Because Of The Brutal Civil War There UN Humanitarian Aid Efforts Have Consistently Been Thwarted By Warring Factions As A Result The Bush Administration Offered Up To 30,000 Troops To Provide Protection For The Supplies Showing Force If Necessary Many Humanitarian Aid Groups At This Point Support The UN Intervention But With So Many Countries Around The World Suffering Because Of Civil War Yugoslavia For Example The Question Now Becomes Why Somalia The Bosnian City Sarajevo Has Been Besieged For Seven Months By Serbian Nationalists In A Drawn Out Civil War Yet The U.S. Will Not Send In Military Forces Sharon Pauling African Policy Analyst For The Advocacy Group Bread For The World Has Part Of The Answer She Says I Can't Really Think Of Any Worst Case Situation Than The Situation In Somalia Right Now It Is The Worst Humanitarian Disaster In The World Today And I Think This Has Been Noted By Many When You There Were Points During This Catastrophe That 5,000 People Were Dying In One Day And That The United Nations Use It Varies From Place To Place The International Efforts To Airlift Food And Have Not Met With Any Real Success Jeffrey Laurent Executive Director For The United Nations Association A Citizens Organization That Does Policy Research On UN Issues Says The Reason To Intervene In Somalia As Opposed To Yugoslavia Is Because The Goal Of Providing Humanitarian Aid In Somalia Is Attainable Militarily In The Former Yugoslavia You Have Much More Organized Military Units And A Much More Complicated Political Chest Board Of State Actors Involved So You Have A On The Political Level Different Kinds Of Interests Second On The Practical Level Yugoslavia Is A Very Intimidating Area In Which To Operate Militarily Because Of The Mountains The Difficulty Of Staging Effective Clean Out Operations Somalia Is Largely Flat You Have Low Level Of Munitions Of Arsenals Whereas You Have Some Sophisticated Weaponry That Old Yugoslav Army Has Been Distributing To The Serbs Laurenti Explains The Political Reasons Some Will Argue That The Dynamic Of The Yugoslav Problem Makes A Bold Step In Somalia Now Seem Especially Attractive Politically Because It Takes The Heat Off Of Pressures To Get Involved Militarily In Bosnia Which Many Of Our Military People Feel Would Be A Terrible Quagmire And Much Bloodier Edwin Dorn Military Policy Analyst For The Brookings Institute Says The Evolving U.S. Policy Towards Somalia Now Is The Result Of Political Pressure On The U.S. Government There Are At Least Two Dozen Nations Around The World That Are In Dire Straits Because Of Civil War Economic Disaster Whatever Why Does Somalia Rather Than Any Place Else Pop Up On The Radar Screen Ultimately It's Mysterious We Can Trace It To Several Things First Of All It's Possible For Reporters And For Political Leaders To Get To Somalia To See What's Happening And Come Back And Report On It That's Not As Easy In Say Bosnia Where Reporters Routinely Are Shot Neither Is It Terribly Easy In Liberia Where There's An Active Civil War And Great Danger In Somalia It's Possible Maybe To Put It Crudely It's The Result Of Public Relations Political Pressure Laurenti Of The United Nations Association Says There Are Additional Reasons It Does Provide One Other Political