Gall Dept.

It took a lot of gall for someone to call us collect and somehow convince an untrained operator that we had accepted the charges and then apparently talk to our answering machine for seven minutes.

It also takes a lot of gall for an Alternate Operator Service company like the above to charge the astronomical rates they do, let alone come up with an official sounding name like "Operator Assistance Network."

When we first saw that line on the phone bill, we thought it was some kind of tax or surcharge.

That's why we decided to expend a little gall of our own and expose the entire sordid affair, phone numbers and all.