Panacea Data Management Corporation's (PDMC) BarWatch Privacy
Code informs you of our commitment to privacy. It tells you the ways
we ensure that your privacy and the confidentiality of your
information are protected. Below is a brief overview of our
basic Privacy principles. To review the detailed information about
the PDMC BarWatch general business
Privacy Code, click here.
Many people have questions about how we handle the information we obtain from you when you visit our Web sites. We developed an
Online Privacy Policy to answer your questions about the information we collect when you visit
our Web site and how we use it. To review the full text of our
Online Privacy Policy, click here.
Privacy Code Table of Contents
PDMC's BarWatch Commitment to Privacy
Our privacy policy
Why we ask for your information
Serving you better
Why we ask others for information about you
When we release your information
How we protect your information
Your right to access your information
Keeping your information accurate
Respecting your preference
Addressing your concerns
Our online privacy policy
Who can answer your questions about privacy
The PDMC BarWatch commitment to privacy
Protecting your privacy and the confidentiality of your personal information
is fundamental to the way we do business within PDMC BarWatch.
We strive to provide you with the best security and service. To us, that
includes treating you fairly and with respect.
This Privacy Code informs you of our policy on privacy, and tells you about the ways we ensure that your privacy and the confidentiality of your information are protected.
Our privacy policy
Our privacy policy applies to individuals visiting our websites, offices, or
participating clubs. It consists of five key principles:
1. Collecting and using information
Either before or when we collect information about you, we will explain how we intend to use it. We will limit the information we collect to what we need for those purposes, and we will use it only for those purposes. We will obtain your consent if we wish to use your information for any other purpose.
2. Releasing information
We may provide your information to other persons:
- where we have your consent
- where the other parties are our participating clubs who assist us in serving you
- where we are required or permitted to do so by law
- where transfers of a business are involved
3. Protecting information
We will protect your information with appropriate safeguards and security measures. We will retain your information only for the time it is required for the purposes we explain.
4. Providing information access and accuracy We will give you access to the information we retain about you. We will make every reasonable effort to keep your information accurate and up-to-date.
5. Respecting and responding to your privacy concerns
In this Privacy Code, we will explain your options for refusing or withdrawing consent to the collection, use and release of your information, and we will record and respect your choices. We will investigate and respond to your concerns about any aspect of our handling of your information. In this Privacy Code, we will explain how we fulfill each of these important principles.
Why we ask for your information
We ask you for information to properly identify you and establish
a file on your security risks.
We obtain most of our information about you directly from you. We need your name, address and
your drivers license or government identification card. Here is why we need some of the other information we ask you to provide.
• Birth date
This ensures you are of legal age to enter the club.
• Drivers License / Identification
Barcode Number (MVID)
Your MVID is required to identify you and ensure that no one is
trying to impersonate you.
• Your Home Address and Phone
Number
This information provides law-enforcement with the ability to
contact you in the event of a legal complaint involving you as a
witness, victim or perpetrator. This information can also be
used by the clubs you enter to contact you with marketing materials
that they feel you may be interested in.
Serving you better
We may share your information with participating BarWatch
clubs.
This will help the participating clubs serve you better and determine whether you
are a security risk.
Why we ask others for information about you
We may obtain information about you from our participating
clubs.
Obtaining additional information about you from our participating
clubs helps us assess your eligibility and/or risk for admission in
to other participating clubs.
When we release your information
We are not in the business of selling or volunteering customer lists or information to others. However, we may release your information to parties outside PDMC BarWatch in certain circumstances, which include:
• When required or permitted by law
We must give information in response to a valid demand, search warrant or other legally valid enquiry or order. We may also disclose information to an investigative body in the case of a contravention of law - this helps prevent criminal activity.
• Transfers of a business
As PDMC BarWatch continues to develop and grow, we may buy or sell parts
of our businesses. As our businesses consist primarily of our customer relationships, personal customer information and information regarding the particular service being purchased or sold would generally be one of the transferred business assets.
How we protect your information
We will protect your information with appropriate safeguards and security measures.
We have thorough security standards to protect our systems and your information against unauthorized access and use.
All our employees, consultants, agents, participating clubs and
their employees, consultants and agents, as part of their contracts with PDMC BarWatch, are bound to maintain your confidentiality and may not use the information for any unauthorized purpose.
When we provide information in response to a legal enquiry or order, we ensure that the order is valid and we disclose only the information that is legally required.
All employees of PDMC BarWatch are familiar with the procedures that must be taken to safeguard customer information. And to us, protecting the confidentiality of your information is more than a procedure - it's part of our jobs. It is specified in our employment agreements and regularly confirmed in writing.
We audit our procedures and security measures regularly to ensure that they are being properly administered and that they remain effective and appropriate.
We retain your information only as long as it is required for the reasons it was collected. The length of time we retain information varies depending on
the frequency of use and the nature of the information. This period may extend beyond the end of your relationship with us but only for so long as it is legally necessary for us to have sufficient information to respond to any issue that may arise at a later date. When your information is no longer needed for the purposes explained to you, we have procedures to destroy, delete, erase or convert it to an anonymous form.
Your right to access your information
We will give you access to the information we have about you.
If you require this information, simply contact or forward a written request to
our office. We will ask you for specific details such as your name
and barcode number. We will respond to your request within 30 days.
Please note that we may not be able to provide information about you from our records which contains references to other persons which is subject to legal privilege, contains confidential information proprietary to
PDMC BarWatch, relates to an investigation of a breach of agreement or contravention of laws, or cannot be disclosed for other legal reasons.
If you have any questions regarding decisions made about you, we will tell you the reasons for those decisions. Where relevant, we will provide you with the name and address of the
club from which the information was obtained.
Keeping your information accurate
We will make every reasonable effort to keep your information accurate and up-to-date.
Having accurate information about you enables us to give you the best possible
security and service. Allowing us to share your information within BarWatch means updates to your information can be made once and be effective for all the
participating clubs within the PDMC BarWatch system.
You can help by keeping us informed of any changes, such as if you move or change telephone numbers. If you find any errors in our information about you, let us know and we will make the corrections immediately.
Respecting your preference
We will explain your options of refusing or withdrawing consent to the collection, use or release of your information, and we will record and respect your choices.
In most cases you are free to refuse or withdraw your consent at
any time. You may do so by contacting us using any of the
contact methods mentioned
here. We will be pleased to explain your options and any consequences of refusing or withdrawing your consent, and record your choices.
If you don't want us or any of our participating clubs to contact you with product information, you can tell us so at any time. You can choose, for instance, not to receive mail or telephone marketing, or to receive information only
on certain areas of interest. You can change your options at
any time.
Addressing your concerns
If you have any questions, concerns or problems about privacy, confidentiality or how a request for information was handled, you can take the following actions. If you choose to mail, fax or
e-mail us, please include your full name, address and telephone number.
Contact us in one of the following ways:
- Telephone: Call 1-866-443-0567
- Mail:
BarWatch (c/o Panacea Data Management Corporation)
18511 - 50 Avenue Edmonton, Alberta T6M 2R3
- Fax: 1-780-481-2147
- E-Mail:
feedback@barwatch.ca
Our online privacy policy
Visiting our information sites
Using our Internet Applications
Cookies
E-Mail comments, questions or responses
Responding to games, contests or surveys
Visiting our information sites
When you go directly to the information portion of our websites and move from page to page, read pages or download content onto your computer, we learn which pages are visited, what content is downloaded, and the address of websites that you visited immediately before coming to our websites. However, none of this is associated with you as an individual. It is measured only in aggregate.
We use this information to find out how many people visit our websites and which sections of the sites are visited most frequently. This helps us to know what type of information is most useful to you so that we can improve our websites and make it easier for you to access information. We record the statistical information on the numbers of visitors to our websites, but no information about you in particular will be kept or used.
Using our Internet
Applications
When you register for one of our Internet Applications, such as
BarWatch, we compile a profile of you for that service (e.g. name, address, login ID, etc.). Each time you use our Internet services, we collect your login ID, information about the transactions that you complete and the informational pages
(reports) of the web that you visit while using the service.
We use your profile in responding to your enquires on the service. We use your login ID to identify you as a user of the service. We use the transaction information in the aggregate to assess and improve the service. We use specific transaction information for servicing purposes (e.g. billing).
Cookies
A cookie is a small file containing certain pieces of information that a website creates when you visit the site. It can track how and when you use a site, which site you visited immediately before, and it can store that information about you.
There are two common types of cookies, "session cookies" and "persistent cookies". Session cookies store information only for the length of time that you are connected to a website - they are not written onto your hard drive. Once you leave the website, the originator of the cookie no longer has the information that was contained on it.
PDMC BarWatch uses session cookies as an additional security feature for its online services. For example, when you login to any web service and are authenticated through your login ID and password, a cookie will store the identification number of your browser. Throughout your session, the cookie acts as a type of digital signature to identify your current session to the web server.
We also use session cookies to track your visits within our site. We use that information to determine the type of information that you are looking for in our site and to improve our site. We use information about the site you visited immediately prior to our site to assess the viability of links to our site that we have created on third party sites.
The information stored in "persistent cookies" is written onto your hard drive and remains there until the expiry date of the cookie.
PDMC BarWatch does not use persistent cookies anywhere on its
website and therefore does not store or write any information to
your hard drive.
Currently, most browsers do not distinguish between session cookies and persistent cookies. For
our web services to operate properly, your browser must be set to accept cookies. If you are concerned about having your browser enabled to accept cookies while you are surfing other websites, we recommend that you enable your browser to notify you when it is receiving a cookie. This gives you the ability of accepting or rejecting any cookie presented by the web server you are visiting.
E-Mail comments, questions or responses
When you send us an e-mail or when you ask us to respond to you by
e-mail, we learn your exact e-mail address and any information you have included in the
e-mail.
We use your e-mail address to acknowledge your comments and/or reply to your questions, and we will store your communication and our reply in case we correspond further. We will not sell,
give away or volunteer your e-mail address to anyone. We may use your
e-mail address to send you information about offers on products and services that we believe may be of interest to you. If you don't want us to contact you by
e-mail with offers on products and services, you may tell us so at any time.
If you have asked us to put you on an e-mail mailing list to provide you with certain information on a regular basis, or if we send you information about our offers on products and services by
e-mail, you may ask us to remove you from the list at any time (using the unsubscribe instructions provided with each
e-mail and on the site where you signed up).
Remember that e-mail sent over the Internet is generally unencrypted. If PDMC BarWatch requests that you transmit confidential information to us over the Internet when filling out an application online, we ensure that such transmission is encrypted. We recommend that you use caution when forwarding free-format
e-mail messages to us and that you do not include confidential
information in those messages, as they are not encrypted.
Responding to games, contests or surveys
When you submit your answers to a game or contest or submit your response to a survey question, we learn your answer or any opinions or information that you volunteer.
We will use your submission for the purpose of awarding a prize in a contest. We use your submission to come up with the game or survey results, and we may publish those results in aggregate on our websites. We may use your response to improve our website or other services of PDMC BarWatch. Based on your response, we may forward information about our offers on products and services that we believe may be of interest to you.
Who can answer your
questions about privacy
If you have further questions about PDMC's
BarWatch Privacy Code, simply call toll-free:
1-866-443-0567
